Job offer: Operations Supervisor

Position Summary

Responsible for monitoring daily operational tasks for incoming/outgoing shipments and ensuring consistent quality of the works done. Main task is related to import/export operations, daily system activities and deal with airlines and customers and vendors.

Responsibilities

• Solve daily operation problems either internally or externally caused
• Ensure 100% compliance of the T&T event/data accuracy
• Comply with company’s ISO standards requirement
• Ensure closely the cost saving with vendor
• Ensure month end accrual and ensure accuracy and least variation
• Make sure to be clearly understand customer’s SOP as well as own SOP
• Coordinate and help provide full support to sales team for any customer’s requirements
• Ensure and control of the completion of data quality, customer implementation
• Deal with customer compliant, and claim
• Ensure proper closing each shipment
• Other assignments by Superior

Required Qualifications & Skills

• Bachelor degree in the related field
• Experience in freight forwarding field specially in air freight/customs clearance at least 3 years
• Good command of English both writing and speaking
• Computer literacy and strong Excel skills – Visual Basic Programming skills will be considered as an advantage
• Productivity, accountability, team work and optimistic
• Strong sense of teamwork and service oriented
• Strong problem solving skills and analytical skills
• Able to work well under pressure