Job offer: Key Account Manager

Position Summary

Responsible for sales activities to maintain and deep selling existing clients and develop new relationships with potential clients in specifice portfolio. These accounts make up the highest percentage of company income and Key Account Manager must build and maintain a strong relatioship with client. He/she will be the lead point of contact for all clients matters, anticipate the clients need, work with company to ensure deadlines for clients are met and help client's cuccess.

Responsibilities

• Achieve agree sales target in specific portfolio
• Developing a solid and trusting relationship between customers and the company
• Anticipating key account changes and improvements
• Resolving key client’s issue and complaints
• Managing communications between key clients and internal departments
• Strategic planning to improve client's results
• Negotiate contracts with clients and establish timeline of performance
• Working with tender, pricing and products to ensure the highest quality of materials are being produces and meet clients need
• Planning and presenting on account development and performance management for direct report or HOD
• Analyzing client's data to provide customer relationship management
• Manage sales system, daily report, weekly report and opportunity pipeline report
• Collaborating with operation for customer KPI
• Identify and develop new customer in portfolio
• Achieve DSO according to company target

Required Qualifications & Skills

• Bachelor’s Degree in Logistic, Business Administration, Sales or relevant field (Master’s Degree preferred)
• 5-7 years previous work experience in sales, management key account or relevant experience
• Excellent verbal and written communicatin skill, must be a listener, presenter and a people-person
• Basic computer skill experience with CRM, Microsoft Office and Excel
• Strong negotiation skill, with ability to follow through on client's contracts
• Ability to multitask and manage more than one customer account
• Proven results of delivering clients solutions and meeting sales target
• In depth understanding of company key clients and their position in the industry
• Able to analyst data and translate result to better solutions