Job vacancy Area Manager (Bancassurance - Retail Business)

Position Summary

Responsible for overseeing the bancassurance business operations within a specific geographic area. This role involves managing a team of bancassurance sales professionals, developing and executing sales strategies, building and maintaining relationships with banking partners, and ensuring that sales targets and compliance standards are met.

Responsibilities

• Lead, mentor, and manage a team of bancassurance sales professionals to hit the target
• Conduct regular performance evaluations and provide coaching to team members
• Organize and facilitate training programs to enhance the skills and product knowledge of the team
• Communicating for the conflict resolution with friendly manner
• Develop and implement sales strategies to achieve the bancassurance sales targets for the designated area
• Monitor sales performance and adjust strategies as necessary to meet or exceed targets
• Analyze market trends and competitor activities to identify new sales opportunities
• Build and maintain strong relationships with banking partners and key stakeholders within the area
• Collaborate with bank staff to identify customer needs and tailor insurance products accordingly
• Resolve any issues or conflicts between bancassurance staff and bank personnel promptly and effectively
• Ensure a high level of customer satisfaction by addressing customer inquiries and resolving issues promptly
• Implement customer feedback mechanisms to continually improve service quality and customer experience
• Promote a customer-centric culture within the team and banking partners

Required Qualifications & Skills

• Bachelor’s degree in Business Administration, Finance, or a related field
• Minimum of 3 years of experience in bancassurance, insurance sales, and banking
• Proven track record in sales and team management
• Strong leadership and interpersonal skills
• Excellent communication and negotiation skills
• Proficiency in Microsoft Excel, Word, Powerpoint
• Experience in managing cross-functional teams
• Knowledge of CRM software and sales analytics tools